Charges Applied for Error Resolution and Unwarranted Claims

Charges for Error Resolution and Attempted Recovery of Monies

Companies are hereby notified and agree that, should they attempt to claim monies from us without valid grounds, or should we be required to spend additional time resolving errors caused by their actions, the following charges will be applied:

• Phone Call: £50.00 for each portion of 60 minutes of telephone correspondence
• Email: £50.00 per email correspondence
• Letter: £50.00 for every letter, transcript, and each hour spent preparing documents and correspondence

If any of these charges are incurred, an invoice will be generated and issued accordingly. Failure to pay the invoice within the stipulated period will result in supplementary charges for debt recovery expenses. These may include legal fees, administrative costs, and any additional time spent pursuing payment.

By engaging in business with us, you acknowledge and accept these terms and conditions regarding error resolution charges and debt recovery procedures.

How can I appeal?

We will consider any appeal and make a final decision on whether to proceed with debt recovery and legal action if you register your appeal within 14 days of the date on your first invoice.

All appeals must be made strictly by email to: lester@motorsport.media quoting your reference.